If you have the Admissions or Admissions Admin user role, you'll receive occasional notifications when assigned as representative to a Lead, inquiry, or application.
The Lead Routing setting assigns new inquiries and applications to designated admissions staff. If you're in the rotation, you'll receive an email when you're assigned as representative to an inquiry or application.
If Lead Routing has not been set up, then all admissions staff will receive a notification when a new inquiry or application arrives.
You've been assigned
If another admissions staff worker adds you as representative for an application or Lead, you'll receive a notification. This can happen either when first added, or when someone changes the representative for one that already exists.