Step three: set up refund policies

Refund Policies automatically calculate refunds for invoiced charges when a student withdraws from courses. Here's how they work:

1. You create a refund policy, specifying refund details within the policy's brackets and other options.
2. You add the policy to a student account,whether on an individual student's profile, or by making it the default for a particular tuition schedule.
3. The student enrolls in courses, generating tuition charges (and other fees). You invoice those charges.
4. At a certain point in the term, the student withdraws from some or all of his courses.
5. When the withdrawal occurs, if it's within the timeframe of the refund policy, a pending credit is created for the refundable charges (tuition and any fees marked refundable).

• Refunds are only calculated for charges that were generated by a tuition schedule or fee rules. If you manually add a fee, the refund policy won’t catch it.