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TransFirst Credit Card Processing option

Jared Palmer

May 04, 2012 23:39

Not planned

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I've been looking at the two options for credit card processing - Chase Paymentech being the less expensive of the two options.  Authorize.net charges ludicrous fees.  Alaska Bible College has been using TransFirst (formerly US Merchant Services) for just over two years.  Our account manager has taught me how to read and interpret not only our merchant services statement, but also the quoted fess from other merchant service providers seeking our business.  I'm VERY happy with TransFirst, and especially with Jodie Napolatin, our account manager.  After switching from Wells Fargo, our discount rate went from 3.25% to 2.3%.  We pay on average about 2.5% including the statement fee and transaction fees.  I've actually had a few months that have been as low as 2.09% effective rate (processing charges divided by net sales). 

I've been talking with our account manager at TransFirst about the possibility of connecting with Populi and they have responded with a proposal for merchant service discount rates and pricing for use of their gateway.  It's much cheaper than Chase's fees.  Would it be possible for Populi to speak with our representative?  I can connect you with her.

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3 comments

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  Adam Sentz May 07, 2012 17:07

  @Jared - We don't have any plans to integrate with TransFirst at this time. You're the first to request that we do. We would need to have more popular support from our other customers before it would make sense for us to spend time looking into it.

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  Steve Sutcliffe July 02, 2012 23:05

  What about other companies like PayPal? They are pretty widely accepted & we are already using them for receiving donations online. It would be nice if we could just receive credit card payments through them as opposed to joining an additional payment vendor.

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  Adam Sentz July 02, 2012 23:30

  @Steve - It's really hard to beat the rates our users get with Chase Paymentech. Personal credit cards fees are around 1.6%, and business cards can go up to the low 3% range. Last time I checked PayPal was 3.5%. Anecdotally, you're looking at a savings of 30-50% per transaction by using Chase Paymentech over PayPal. 

  We also integrate with Authorize.net so you can hook up with pretty much whatever other merchant account you like. PayPal's Payflow Pro might be more similar to using Authorize with their first-party merchant services, but getting an account with Chase Paymentech is still going to  save you the most money.

  In any case, PayPal integration is a totally separate feature request so you'll need to submit it as one if that's still something you want.

  Edited by Adam Sentz March 16, 2021 19:58