I request the ability to route leads (new applications) based on the applied program or degree.
Date
Votes
13 comments
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Ute Delaney This is an excellent idea!
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Clarissa Marin Absolutely! This would streamline the process.
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Chad Howard Yes, this would be beneficial! I would also like to be able to assign a specific application to a representative automatically.
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Dr. Steve Adamson I vote yes. We have our reps focused on programs and we are always changing the auto generated round-robin. It would be great to be able to create a rule based lead routing capability.
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Jennifer Cake Yes ! This would be so helpful for us as well as our counselors are by program. I don't even use the current lead routing feature because it isn't beneficial for us. All of them are sent to me initially and then I assign out from there.
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Ben Rawley It would very helpful for us to assign a counsellor based on program or application form type.
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Chris Henderson This feature should be moved to the TOP of a developers list! Auto-assignment by application source would save so much time. I am looking forward to having this as a feature (hopefully).
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Cory Dieterly Yes. Please do this ASAP!
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Alli Sorensen Yes - this would be the first step to being able to assign a representative by a certain territory. The other thing I would add to this request would be the ability to assign a rep by location - state or zip code.
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Clay McFerrin Yes to all of this. And expanding on Alli's comment, we have one representative who only works with all of our international applicants, so we would love to be able to auto-assign her the appropriate leads.
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Chris Henderson This thread is still getting comments and I am still hoping for this feature.
I am shocked that this has not been higher on the priority list of development. 🤔
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Kevin Chang This would be helpful.
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Jason Gill Also, program lead routing for inquires.
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