It would be helpful to us if we could designate a certain representative (or group of representatives) for specific application types. For example, we'd like to be able to assign applicants to our Certificate program to a different admissions person (or group) than those applying to our PhD program; and same with our Master's in Pastoral Care & Counseling program. Each of these has specific staff people who handle these areas. Currently the lead routing offers us two options: either we choose one person for all applications, and that person re-routes applications as they come in, or applications are assigned to reps on a rotating basis without regard to the type of application submitted. So, could an option be added - perhaps in the settings of each particular application, or under lead routing set-up - so we may be more flexible / specific in how these leads are initially assigned? Thank you for considering! ~ Julia
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2 comments
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Joshua Walker Hi Julia,
We have a similar need. I upvoted your feature request. :-)
Joshua
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Katrina Beaver Has this ever been generated as an option? We are having the same problem with our applications and would LOVE this as a feature.
Katrina
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