This is a request for field-based inquiry routing.
I understand that different inquiry forms can be placed on different websites or at different places on an existing website. The problem is the user (the problem is always the user): a degree-specific form on a subpage of the website will, in our experience, get the same kinds of generic questions that the general inquiry form on the main page gets.
It would be nice to be able to route inquiries based on the question asked rather than round-robining or always going to a particular person. For example, an inquiry could have a "Topic" question as part of the inquiry form ("I have a question about becoming a student," "I have a question about taking a course," "I have another question") and then be routed to different staff based on the question topic.